Plans

The Plans Page allows you to manage your subscription plan for the Customer Photo Uploader app. Here, you can review available plans, compare features, and choose the one that best suits your store’s needs.

At the top of the page, you can toggle between Monthly and Annual billing. Annual subscriptions provide additional savings, including a discount and extra free months.

Available Plans

Development Plan

• Completely free for the development stores, it can be chosen without any additional approvals.

• Free for the stage stores, a request via Support is needed.

• Maximum of the app features are included.

Best for: Contractors, developers, or store owners in a period of testing the best-fitting functionality for their own or their client’s store.

Basic Plan

• Provide quite a large photo capacity - 500 elements, and some customization options.

• Supports dedicated galleries for each product, allowing customers to showcase photos directly on product pages.

• Allows 2 custom galleries for different sections of your site.

• Accommodates many photos within each gallery - 50, suitable for stores with active customer engagement.

Best for: Small to mid-size shops that want to build customer trust and start displaying social proof with customer photos.

Grow Plan (Recommended)

• Includes everything from the Basic plan, with higher limits for both total photos - 1000, and per-gallery photos - 100.

• Enables the creation of 5 custom galleries across your site, perfect for campaigns, collections, or seasonal highlights.

• Designed for brands that handle a large volume of customer content and want more flexibility in showcasing it.

Best for: Growing brands and larger stores that want to maximize customer photo engagement across their website.

How to Change Your Plan

1. Go to the Plans Page in the Customer Photo Uploader app.

2. Review the available plans and their features.

3. Choose the respective length of the plan (Monthly or Annually).

4. Click Choose Plan under the option you’d like to activate.

5. Enter your billing data and proceed with the payment.

6. Click the Approve button to finish the transition.

7. Your new plan will be applied immediately, and features will be unlocked accordingly.

You can upgrade or downgrade at any time. Switching to a higher plan instantly unlocks new features, while moving to a lower plan will reduce the available limits after the current billing cycle.

Benefits of Upgrading

• More customer photos: Showcase more content from your shoppers.

• More galleries: Create dedicated or custom galleries for different parts of your site.

• Stronger trust signals: Display authentic customer content to boost credibility.

• Scalability: Plans grow with your business needs, from small shops to large-scale operations.

Need help?

Here, you can choose the most convenient option for you to receive assistance with the Customer Photo Uploader. We care about our clients, so there are 2 variants:

• Help Center & Documentation - review the detailed instructions, read the FAQ, and find the answers to your questions without outreach.

• Contact Support - get help from our Support Team, which is always happy to hear from you.

FAQs about Plans page

Can I switch back to the Legacy Basic plan if I upgrade?

No, once you move to a new plan, you cannot return to the Legacy Basic plan. That plan is outdated, and our current plans will bring you much more value, so don’t be afraid of switching!

If I downgrade my plan, what happens to my extra galleries or photos?

It will not be possible to change the plan to the lower one in case you’re exceeding the limits for the photos or the galleries. To downgrade the plan, you’ll need to reduce you’re usage of the limits by deleting the photos or the galleries.

Does the app automatically update my billing when I switch plans?

Yes, Shopify manages billing automatically. Your subscription will be adjusted at the time of the change.

Can I use the Development plan after already starting the Trial Period on any of the paid plans?

Yes, before you were charged for the Basic or Grow plan, you can switch to the Development plan (in case your store is eligible for that) absolutely for free.

What happens after my store transitions to a production one and I’m on a Development plan?

Your access to the app’s functionality will be stopped until you choose the Basic or Grow plan for future app utilization. The photos and galleries won’t be deleted, but they also won’t be shown on your store’s website until the paid subscription starts.