# Photos

### Upload Photo <a href="#upload-photo" id="upload-photo"></a>

Click **“Upload Photo”** to easily add images to the Custom Galleries, including any photos your clients post on social media or other selling platforms.

While uploading the photo or photos, you can:

* Choose which gallery it will be added to.
* Grant the respective status - Approved or Pending.

  <div align="left"><figure><img src="/files/ElmMSZN3xNZjPDghPgdj" alt="" width="375"><figcaption></figcaption></figure></div>

After the upload of the photos, you’ll get a window at the bottom right corner of the screen, where you’ll be able to review the upload status of each photo. There might be:

* Uploading - meaning it’s still in process.
* Uploaded - successfully added.
* Failed - the file size or format is not supported by the app, so the photo is not added.

### Structure of the Photos page <a href="#structure-of-the-photos-page" id="structure-of-the-photos-page"></a>

For your convenience, the photos on the page are broken into views by status for easier navigation. The list of views:

* All
* Pending
* Approved
* Rejected

### Editing the Photos <a href="#editing-the-photos" id="editing-the-photos"></a>

After adding the photo to the Customer Photo Uploader application, either by you or your customer, there are several different editing and managing actions that can be taken.

#### Change the status of the photo <a href="#change-the-status-of-the-photo" id="change-the-status-of-the-photo"></a>

The photo can have the following statuses:

* **Processing.** The photo is being uploaded to the application.
  * This is an automatic and temporary status.
* **Pending.** The picture should be reviewed and set up with either Rejected or Approved status. Until then, it’s not visible on the website.
  * This status can be chosen during the upload of the photo by the store owner or after the customer has added the photo.
* **Rejected**. The photo has been decided not to be reflected on the store’s website.
  * To reject the photo, you can use the Reject button near the specific picture, or reject several photos at once by using bulk editing.

    <figure><img src="/files/NBdKFMOBRz5EZrb8C545" alt=""><figcaption></figcaption></figure>
* **Approved**. The image will appear in the set gallery or on the product page on the store’s website.
  * To reject the photo, you can use the Approve button near the specific picture, or approve several photos at once by using bulk editing.

    <figure><img src="/files/lEI3tSGfKL9CqLocioyL" alt=""><figcaption></figcaption></figure>

#### Assign the photo to the gallery <a href="#assign-the-photo-to-the-gallery" id="assign-the-photo-to-the-gallery"></a>

To add the uploaded picture to a specific gallery - customer or product, utilize the **Manage galleries** button.

<figure><img src="/files/JHixFN94vpw3x9JeIsXl" alt=""><figcaption></figcaption></figure>

After clicking the button, the window with the following fields opens:

1. In the first field, you can choose which Custom Galleries you’d like to reflect the photo in. All the Custom Galleries chosen for a picture are shown in the top left corner.

   <div align="left"><figure><img src="/files/UyllwtkCjcq7CptqAfng" alt="" width="375"><figcaption></figcaption></figure></div>
2. The second field stands for the Product Galleries that could be chosen for the specific picture as well.

{% hint style="info" %}
The number of available Custom and Product Galleries of choice for an image depends on your Customer Photo Uploader subscription plan.
{% endhint %}

#### SEO image data editing <a href="#rename-the-photos-title-and-the-files-name" id="rename-the-photos-title-and-the-files-name"></a>

It’s also possible to change the SEO data - Photo Alt and Title of the image that was uploaded, and edit the name of its file. You can do that by simply editing the respective fields in the specific photo section.

<figure><img src="/files/KU1hXuUF9ULCNxLyCGMu" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
We highly recommend filling your Photo Alt/Title field with the image-related description to improve your SEO results.
{% endhint %}

#### Manage the image description and utilize the customer's email <a href="#delete-the-photo" id="delete-the-photo"></a>

After enabling the Upload data settings toggle on the Settings page, Content Moderation tab, you'll see the option to switch between different data options for each image. Read more about enabling this setting [here](/user-manual/app-pages/settings/content-moderation.md#upload-data-settings).

**Upload Data** includes the fields of Description and Email, with the empty space or the information filled in by your client.

<figure><img src="/files/HAiKjlrjGG16DqzgzKVs" alt=""><figcaption></figcaption></figure>

You're always able to change the Description field of the image, or upload your text to the added image to make it work for your brand.

Additionally, you can utilize the customers' emails for the marketing campaigns and extension of the returning purchases. If you need any assistance to set this up with the Shopify Flow, please read [this article](/user-manual/app-pages/settings/integration.md) or contact us at <support@customer-photo-uploader.app>.&#x20;

To make the info from the Description field visible for your customers during review of the photo in the gallery on your store, please turn on the toggle for the "**Show photo description"** setting in the widget, as mentioned [here.](/user-manual/getting-started/gallery-widget-configuration.md#layout-settings)

#### Delete the photo <a href="#delete-the-photo" id="delete-the-photo"></a>

To delete the photo, you can choose any of the following options:

1. Bulk editing by using the checkboxes near each image.<br>

   <div align="left"><figure><img src="/files/wZdbb7qoX1yRatj7Qgkd" alt=""><figcaption></figcaption></figure></div>
2. One photo deletion, for which you open the ellipsis ( … ) sign.<br>

   <figure><img src="/files/CtUAO2vezdkO2pJm9S3Q" alt=""><figcaption></figcaption></figure>

### View the photo in Files <a href="#view-the-photo-in-files" id="view-the-photo-in-files"></a>

Additionally, you can review your approved photos in the Files in your Shopify Admin.

However, please be aware that if you edit the image directly in your Shopify Files section, the changes will be reflected on your website, but they will not be reflected inside the Customer Photo Uploader app. The app will continue to display the original, unedited version.

<figure><img src="/files/O5WUGvZ0Qr564XZmMWHJ" alt=""><figcaption></figcaption></figure>

### FAQ about Photos page: <a href="#faq-about-photos-page" id="faq-about-photos-page"></a>

<details>

<summary>Can I upload multiple photos at once?</summary>

Yes. When clicking the **Upload Photo** button, you can select and upload several images at the same time. Each photo will have its own upload status displayed in the bottom-right corner of the screen.\
\
However, your customers can only submit one photo per upload.

</details>

&#x20;

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